E2bed FAQ — All your questions, Find answers here

The best place to view all active promotions and bonus offers on e2bed is Bonus Page. You can view this page without logging in, but signing in will also show personalized offers applicable to your account. Offer Update Schedule: — Daily Offers: New daily check-ins and special offers go live every day after midnight. — Weekly Offer: Weekly cashback and reload bonuses are updated every Monday or Tuesday. — Tournament Offers: Special offers run during major cricket and football tournaments — such as the IPL, BPL, or World Cup. — Seasonal Offers: Special promotions run during Eid, Puja, and other major festivals. After logging in, you can also view active offers under the "Offers" or "Promotions" section on your dashboard. If you keep push notifications enabled on the app, you'll be notified on your phone as soon as a new offer goes live. The duration, terms, and wagering requirements for each offer are detailed on the bonus page — it's worth reading through them before claiming any offer.

The time it takes for winnings to be credited after a bet is settled depends on the type of bet. Sports Betting: Once the match ends and the result is confirmed, it usually takes within 5–15 minutes Winnings are added to your account balance. For Live Betting, this is usually even faster — within 2–5 minutes. Slots & Casino Games: Winnings are credited to your balance instantly as soon as the game ends. Live Casino: Once the result is settled at the end of each round, winnings are credited to your account instantly. When Withdrawing: Once your winnings are credited to your balance, you can submit a withdrawal request. However, winnings from bonuses are subject to wagering requirements before they can be withdrawn — these are communicated when the bonus is claimed. Withdrawal Processing Time: For bKash and Nagad, it typically takes 15 minutes to 2 hours. Bank transfers take 1–2 business days. If KYC verification is pending, your first withdrawal may take a little longer.

The minimum deposit amount on e2bed varies by payment method: — bKash: Minimum ৳50 — Nagad: Minimum ৳50 — Rocket: Minimum ৳100 — Nagad: Minimum ৳100 — Bank Transfer: Minimum ৳500 Maximum deposit limits vary by payment method and account — log in and check your limits under the Payment section. Are there any charges on deposits? e2bed does not charge any deposit fees. However, in some cases the payment provider (such as bKash) may apply their own transfer charges — this is outside e2bed's control. For the Welcome Bonus: A minimum deposit of ৳50 BDT is required to receive the welcome bonus on your first deposit. Please check the terms on the bonus page to make the most of your bonus. If your balance doesn't update after a deposit, contact support with a screenshot — issues are typically resolved within 15 minutes.

There are a few common reasons an account may get locked, each with its own solution: 1. Too many incorrect password attempts: Entering the wrong password several times in a row will temporarily lock your account. Wait 15–30 minutes and it will unlock automatically. You can then use the "Forgot password?" link to set a new password. 2. Suspicious Activity: If unusual activity is detected on your account, it will be locked for security. An OTP will be sent to your registered mobile number — use it to unlock your account. 3. KYC Issues: If there is an issue with identity verification, your account may be restricted. To resolve this, send a photo of your NID or passport to support@e2bed.click. 4. Rule Violation: Creating multiple accounts or suspected bonus abuse may result in your account being locked. In such cases, you'll need to appeal directly through support. Quick Resolution: For any account lock issue, contact us via Live Chat or at support@e2bed.click. Provide your registered mobile number and a description of the problem, and you'll typically have a resolution within 1–2 hours.

After depositing via bKash, it typically takes Within 30 seconds to 5 minutes The funds are credited to your e2bed balance. In some cases, network issues or high traffic may cause a delay of up to 15–30 minutes. If it has been more than 30 minutes: First, confirm whether the transfer from bKash was successful — check "Transaction History" in your bKash app. If successful, note down the Transaction ID (TrxID). Then log in to e2bed and check "Deposit History" under the payment section — if it shows "Pending" or "Processing", please wait. When Contacting Support, Please Provide: — bKash TrxID — Deposit amount (BDT) — Transaction date and time — bKash number used to send the payment With these details, the support team can usually credit the amount manually within 15 minutes. Live chat is the fastest way to get this resolved.

An accumulator (accu) bet combines two or more selections into a single bet. Every selection must win for the bet to pay out — if even one loses, the entire bet is lost. The upside is that odds are multiplied together, so potential winnings can be significantly higher. Steps to place an Accumulator Bet on e2bed: Step 1: Go to the Sports section and click on your preferred outcome for the first match — it will be added to your "Bet Slip". Step 2: Move on to the second and third matches and click your preferred outcome in the same way. All your selections will accumulate in the bet slip at the bottom or side of the screen. Step 3: In your bet slip, you'll see tabs for "Single" and "Accumulator" or "Acca". Select "Accumulator". Step 4: Enter your stake amount. The combined odds and potential payout will be calculated and displayed automatically. Step 5: Once everything looks good, click the "Confirm Bet" button. Important: An Accumulator requires a minimum of 2 selections. The maximum number of selections varies by market — typically up to 15–20 can be added. If one selection results in a draw or is voided, it is removed from the bet slip and the Accumulator continues with the remaining selections.